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Setup call enhancements

Improved support experience

We’ve enhanced the support page to make it easier to book a setup call. The new motion helps you get personalized help faster — we’ll work with you to ensure checkout shows exactly the shipping methods you need.
Setup calls are available same-day when we can. Your live checkout doesn’t change until you publish, so we can safely preview rules together.
v1.0.0

ShipWeaver documentation launch

Welcome to the ShipWeaver documentation! We’ve launched comprehensive guides to help you hide, rename, and reorder shipping methods at checkout.

New features

Sidekick integration
  • Ask Shopify Sidekick what customers see at checkout
  • Get instant answers about which rules are Live vs Preview
  • Jump directly to the rule that affects a shipping method
Preview mode
  • Test rules safely without affecting customer checkout
  • Match testers by email or customer tag
  • Confirm shipping changes before publishing
Complete documentation
  • Actions guide — hide, rename, reorder, remove duplicates, and sort methods
  • Conditions guide — target by cart value, customer tags, product types, ZIP codes, and more
  • Templates library — start from common shipping scenarios

Guides and resources

  • How to hide shipping methods on Shopify
  • How to rename shipping methods on Shopify
  • How to reorder shipping methods on Shopify
  • How to hide shipping methods by ZIP code
  • How to remove duplicate shipping rates
  • How to show local delivery instead of shipping
  • FAQ, quickstart, and support pages